Our industry is full of overcomplicated language, which very few understand. Supported by images of the same ‘bloke in a coffee shop’, or that ‘contact centre agent’ with the creepy smile. We wanted to write down our honest opinions.

Cybersecurity in schools

You might not imagine that schools are particularly high on the list of desirables to hack, however school databases host a wealth of information, from the personal details of every student, their families, addresses, financial documents, medical history and grades, to the payrolls of staff, funding, bursaries and so much more.

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Security awareness training: cybersecurity for humans

Human error is involved in more than 90% of breaches. And, in many cases, the very best security available won’t have helped in the slightest. It’s absolutely vital that employees are clear on the critical role they play in helping to prevent security incidents.

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Moving to a fully agile work environment

The last 18 months have shown us that people aren’t any less productive when working from home, on a beach, or on the move – if anything, they work harder. ​​Now teams are asking how to continue this path and evolve their agile working environment on an ongoing basis.

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Are you switched-on about the switch-off?

By the end of 2025, all phone lines will be switched off. Your business needs to be ready in plenty of time to minimise the impact. The best way to get prepared is to understand the need for change and embrace the transformation.

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