And breathe… how tech can support under-pressure travel staff

It’s been a torrid time for travel. Forcibly shut down for much of the past two years, the industry desperately needs to recover its Covid-inflicted losses. But its woes continue, and are all over the headlines. What all this means is that across the travel sector, contact centres are being inundated with calls – from […]

Tech jargon giving you a headache?  Let us translate for you. 

Tech Jargon giving you a headache?

Cloud adoption by businesses has skyrocketed over the past two years with more and more businesses taking the plunge to update their tech stack. Just last month, Microsoft reported a 32%1 year-on-year increase in its cloud business segment. And every day, we’re seeing new customers ask us to help them make the  move  to the […]