And breathe… how tech can support under-pressure travel staff

It’s been a torrid time for travel. Forcibly shut down for much of the past two years, the industry desperately needs to recover its Covid-inflicted losses. But its woes continue, and are all over the headlines. What all this means is that across the travel sector, contact centres are being inundated with calls – from […]

Tech jargon giving you a headache?  Let us translate for you. 

Cloud adoption by businesses has skyrocketed over the past two years with more and more businesses taking the plunge to update their tech stack. Just last month, Microsoft reported a 32%1 year-on-year increase in its cloud business segment. And every day, we’re seeing new customers ask us to help them make the  move  to the […]