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Babble’s market-leading contact centre team earns accolade again after another year of growth.

Babble, UCaaS, CCaaS, Cyber and Mobile Solutions provider, has been named Five9 EMEA Partner of the Year for the third year in a row.

Babble’s success is down to its ability to use Five9 technology to enable its clients to delight their customers, empower their workforce, and increase overall business agility.

Five9, a leading provider of cloud contact centre software globally, started its Partner Awards to recognise the outstanding contributors to its success. Five9 has quadrupled its headcount in Europe during the past two years and Babble has been instrumental in supporting them throughout their European expansion by helping more and more customers realise their customer experience ambitions.

Mark Jordan, Managing Director (Contact) at Babble, said: “We’re delighted to be recognised as Five9’s most valuable EMEA partner for the third straight year. Five9’s technology is at the very cutting edge of innovation in the market, which perfectly fits with our own mission of always improving. CCaaS is the future for businesses with big ambitions – we’re excited to keep on working with the very best businesses and help them deliver exceptional customer experiences that lead to business growth.”

Gemma Ayres, Channel Sales Director for EMEA at Five9 says, “This award shows just how important Babble has been to our success, not just this year, but during the past three. Babble’s enthusiasm to partner and sell Five9 technology is down to their relentless focus and drive. Joint, focused, go-to-market plans brimming with strategic expertise, right down to the finer tactical practicalities, are key to this enduring achievement. Long may our success continue. Here’s a sincere thank you to the dedicated teams on both sides that make this partnership such a triumph!”

Matt Parker, CEO at Babble, commented, “Where I come from, winning something three times in a row means that you get to keep it, has anyone checked this with Five9?”