For many remote working was a forced overnight move; the rapid shift of people and technology to a hugely different work-life culture. The initial novelty of home working and virtually allowing colleagues into our homes soon gave way to the realities of lockdown life.
Last year was more turbulent than most, and has taught us that disruption is unavoidable.
Long-term strategies for greater resilience need to be determined now; for many, strong technology partnerships will be critical to this.
Legacy computer systems and a lack a scalable telephony: why NHS Test and Trace’s latest IT blunder is a lesson to us all
The damage of poor technology solutions.