The solution
A new connectivity model was introduced that enabled tenants to access super-fast internet connections instantly from the start date of their tenancy. The solution delivered high-performance connectivity at a lower cost than mainstream providers, removing delays and simplifying onboarding for new tenants.
The platform was then expanded into a standalone revenue stream by offering additional services, including Voice over Internet Protocol (VoIP) telephony and call answering. The entire project — from solution design through to installation—was managed end-to-end, with coordination across third parties and use of the BDUK Voucher Scheme to keep costs within budget.
The results
Cariocca now offers faster, more reliable and more cost-effective connectivity as part of its tenant experience. What was once a barrier to occupancy has been transformed into a value-adding service and a new source of revenue.
The solution has simplified internal processes, improved tenant satisfaction and strengthened Cariocca’s competitive position by turning connectivity into a strategic asset rather than an operational challenge.
- Instant, super-fast connectivity from day one of tenancy
- Lower connectivity costs compared to mainstream providers
- Improved tenant experience and simplified onboarding
- A new recurring revenue stream through added services
