SERVICES & SOLUTIONS

Contact

Marketing-Leading CX.

Enabling quality, positive, productive and ultimately more profitable conversations with your customers via the channel of their choice. 

Babble’s CCaaS deployments eliminate the hassle and expense of outdated on-premise software alternatives. Because everything we do is in the cloud, agents can  work from anywhere. 

We provide everything you need to run a fully integrated inbound, outbound or blended contact centre with applications including real-time and historical reporting, recording, workforce management (WFM), quality monitoring, a range of AI and digital workforce tools and much more.  

Increase customer engagement

Empower your team to have high-quality, positive, productive and ultimately more profitable conversations with customers​.

Customisable solutions

Adapt and flex CCaaS to build your fully integrated inbound, outbound or blended contact centre.

Eliminate expensive hardware

Remove the hassle of outdated on-premise software and hardware with a cloud-based platform that your team can access from anywhere​.

BLOG

Take a read and keep up to date with our latest blog posts helping you find next-generation technology that's simple to use, deploy and manage.

Ransomware threats are increasing…time to act

Ransomware threats are increasing…time to act 

| Blog, Cyber | No Comments
Ransomware threats have been on the rise since last year, with the National Cyber Strategy 2022 now calling this the most significant cyber threat in the UK.  Still unsure what…
Cloud migration doesn't have to be a chore: ways to make the transition to cloud easier

Cloud migration doesn’t have to be a chore: ways to make the transition to cloud easier

| Blog | No Comments
Cloud migration is the process of moving data, applications or other business elements to a cloud computing environment. Sounds pretty complex, but it's the bread and butter of what we…
Mid-term cybersecurity report: what we’ve seen so far

Mid-term cybersecurity report: what we’ve seen so far

| Blog, Cyber | No Comments
It’s that time of year again. In offices across the country, half the desks are empty with their inhabitants either sunning themselves in Mallorca or huddling against the rain on…
Why the contact centre needs to continue its evolution

Why the contact centre needs to continue its evolution

| Blog, Contact Centre | No Comments
The rise of remote working and increased use of automated technologies, like AI chatbots, has undoubtedly transformed how contact centres operate. However, in order to continue providing an invaluable service,…

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