SERVICES & SOLUTIONS

Contact

Marketing-Leading CX.

Enabling quality, positive, productive and ultimately more profitable conversations with your customers via the channel of their choice. 

Babble’s CCaaS deployments eliminate the hassle and expense of outdated on-premise software alternatives. Because everything we do is in the cloud, agents can  work from anywhere. 

We provide everything you need to run a fully integrated inbound, outbound or blended contact centre with applications including real-time and historical reporting, recording, workforce management (WFM), quality monitoring, a range of AI and digital workforce tools and much more.  

Increase customer engagement

Empower your team to have high-quality, positive, productive and ultimately more profitable conversations with customers​.

Customisable solutions

Adapt and flex CCaaS to build your fully integrated inbound, outbound or blended contact centre.

Eliminate expensive hardware

Remove the hassle of outdated on-premise software and hardware with a cloud-based platform that your team can access from anywhere​.

BLOG

Take a read and keep up to date with our latest blog posts helping you find next-generation technology that's simple to use, deploy and manage.

Robot chatbot

Forget about I, Robot…chatbots should be on your side

| Blog, Contact Centre | No Comments
It’s fair to say that chatbots haven’t been getting the best press recently. Last month Meta launched its new prototype chatbot, but the big reveal didn’t quite go as planned.…
Cloud technology is the answer_

SME leaders are crying out for help. And they need it now

| Blog | No Comments
Being a business owner or leader right now is a challenge. Whether you’re running a small company or a chain of stores across the country, we know how much uncertainty…
RAB

Nine epic days to the finish line: why we’re powering Ride Across Britain

| Blog | No Comments
With Ride Across Britain kicking off on Saturday 10th September, our CEO, Matt Parker, explains what the ride is all about, why we’re backing it and why this is a…
How to… Attract young tech talent

How to… Attract young tech talent

| Blog | No Comments
Ok, you might be thinking, ‘Not another ‘how to’ blog’, but hang in there, this one’s important. Gen Z will account for 30% of the workforce by the end of…

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