SERVICES & SOLUTIONS

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Market-Leading CX.

Enabling quality, positive, productive and ultimately more profitable conversations with your customers via the channel of their choice. 

Babble’s CCaaS deployments eliminate the hassle and expense of outdated on-premise software alternatives. Because everything we do is in the cloud, agents can  work from anywhere. 

We provide everything you need to run a fully integrated inbound, outbound or blended contact centre with applications including real-time and historical reporting, recording, workforce management (WFM), quality monitoring, a range of AI and digital workforce tools and much more.  

Increase customer engagement

Empower your team to have high-quality, positive, productive and ultimately more profitable conversations with customers​.

Customisable solutions

Adapt and flex CCaaS to build your fully integrated inbound, outbound or blended contact centre.

Eliminate expensive hardware

Remove the hassle of outdated on-premise software and hardware with a cloud-based platform that your team can access from anywhere​.

BLOG

Take a read and keep up to date with our latest blog posts helping you find next-generation technology that's simple to use, deploy and manage.

Edging closer to edge computing in 2023

| Blog, Communication | No Comments
‘Edge computing’ is a tech buzzword that has been around for a while, but few really understand what it means. So, we're going to do what we do best at…

Keeping our customers talking: mobile and telecommunications predictions for 2023

| Blog, Communication, Mobile | No Comments
Mobiles have completely transformed our everyday lives. We don’t use mobiles just to make calls and send texts anymore. They are now minicomputers that allow us to check social media…

Predictions 2023: Managing the unpredictable

| Blog | No Comments
Economic chaos, the start of a recession, talent shortages, cybersecurity threats and political upheaval – 2022 has had it all. The lingering impact of the COVID-19 pandemic continues to be…

You’ve got a friend in 2023: providing reliable customer support in the tough year ahead

| Blog, Contact Centre | No Comments
In the next year, it’s going to be vital for businesses to get ahead of problems before they happen. Contact centres are in for a rocky time. With interest rates…

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