SERVICES & SOLUTIONS

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Market-Leading CX.

Enabling quality, positive, productive and ultimately more profitable conversations with your customers via the channel of their choice. 

Babble’s CCaaS deployments eliminate the hassle and expense of outdated on-premise software alternatives. Because everything we do is in the cloud, agents can  work from anywhere. 

We provide everything you need to run a fully integrated inbound, outbound or blended contact centre with applications including real-time and historical reporting, recording, workforce management (WFM), quality monitoring, a range of AI and digital workforce tools and much more.  

Increase customer engagement

Empower your team to have high-quality, positive, productive and ultimately more profitable conversations with customers​.

Customisable solutions

Adapt and flex CCaaS to build your fully integrated inbound, outbound or blended contact centre.

Eliminate expensive hardware

Remove the hassle of outdated on-premise software and hardware with a cloud-based platform that your team can access from anywhere​.

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Take a read and keep up to date with our latest blog posts helping you find next-generation technology that's simple to use, deploy and manage.

MDR: Build versus Buy? When to bring in cyber security support

| Blog, Cyber | No Comments
Cyber criminals are evolving into sophisticated organisations with specialised roles working towards one common goal - to attack a business' IT systems or data, most likely for financial gain. Over…

Hit by a data breach? Who you gonna call…

| Blog, Cyber | No Comments
Jokes aside, no business wants to experience a data breach. But unfortunately, they can happen to anyone. So, getting your Managed Detection and Response (known in the trade as MDR)…

The CISO’s Guide to 2023 Spending Vigilance and Investments

| Blog, Industry News | No Comments
The increase in ever-more complex data breaches and ransomware attacks is seeing the CISO bring the subject of the cybersecurity to the boardroom. It’s a proactive stance to provide adequate…

Edging closer to edge computing in 2023

| Blog, Communication | No Comments
‘Edge computing’ is a tech buzzword that has been around for a while, but few really understand what it means. So, we're going to do what we do best at…

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