SERVICES & SOLUTIONS

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Marketing-Leading CX.

Enabling quality, positive, productive and ultimately more profitable conversations with your customers via the channel of their choice. 

Babble’s CCaaS deployments eliminate the hassle and expense of outdated on-premise software alternatives. Because everything we do is in the cloud, agents can  work from anywhere. 

We provide everything you need to run a fully integrated inbound, outbound or blended contact centre with applications including real-time and historical reporting, recording, workforce management (WFM), quality monitoring, a range of AI and digital workforce tools and much more.  

Increase customer engagement

Empower your team to have high-quality, positive, productive and ultimately more profitable conversations with customers​.

Customisable solutions

Adapt and flex CCaaS to build your fully integrated inbound, outbound or blended contact centre.

Eliminate expensive hardware

Remove the hassle of outdated on-premise software and hardware with a cloud-based platform that your team can access from anywhere​.

BLOG

Take a read and keep up to date with our latest blog posts helping you find next-generation technology that's simple to use, deploy and manage.

ISDN and PSTN Switch Off – here are your options

| Blog, Communication, ISDN | No Comments
According to one survey, 83% of organisations have no idea when their ISDN or PSTN services will be shut down, and 46% have no idea that their existing analogue phone…

ISDN and PSTN Switch-Off – It’s time to act

| Blog, Communication, ISDN | No Comments
You’re probably thinking, the last thing I need right now is having to worry about replacing legacy technology and outdated systems – I mean, have you seen the inflation rate…

Harnessing tech to solve your labour shortage woes

| Blog, Contact Centre | No Comments
The Confederation of British Industry says that 75% of UK businesses are experiencing a shortage of workers, depressing trading and growth ambitions. And unfortunately, we all know that the customer…

End of the (land)line: why businesses lagging behind must embrace mobile

| Blog, Communication | No Comments
88% of UK adults own a smartphone and pretty much all of us are glued to them. Whether it’s for messaging, scrolling through social media, checking our bank accounts or…

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