The 70s want their tech back: let’s bring healthcare into the 21st century 

The UK’s healthcare sector is huge. The NHS is the largest employer in Europe with around 1.3 million full time staff. And that’s before we even account for private organisations which treat over one million patients in the UK each year.   The supporting infrastructure is simply massive, but it’s disjointed, cumbersome and vulnerable. You only […]

Stack the technology odds in your favour

In today’s technology-driven world, being competitive means having a tech stack that will allow you to adapt to lightning-fast change. It’s a challenge that larger organisations can afford to throw serious resources at. Just last month, travel giant TUI announced a drive to recruit 1,500 people to its digital team. That’s a pretty major investment […]

And breathe… how tech can support under-pressure travel staff

And breathe… how tech can support under-pressure travel staff

It’s been a torrid time for travel. Forcibly shut down for much of the past two years, the industry desperately needs to recover its Covid-inflicted losses. But its woes continue, and are all over the headlines. What all this means is that across the travel sector, contact centres are being inundated with calls – from […]

Hanging on to outdated tech is a false economy 

Hanging on to outdated tech is a false economy

Where to spend spare cash – it’s an age-old question for business owners and senior executives. Which functions should they invest in to get the biggest bang for their buck? It’s a debate in which they overlook IT at their peril.   It’s all too easy to assume that not spending on technology will save money […]

Tech jargon giving you a headache?  Let us translate for you. 

Tech Jargon giving you a headache?

Cloud adoption by businesses has skyrocketed over the past two years with more and more businesses taking the plunge to update their tech stack. Just last month, Microsoft reported a 32%1 year-on-year increase in its cloud business segment. And every day, we’re seeing new customers ask us to help them make the  move  to the […]

Ping pong paddles down: Join the revolution against lazy EX

Ping pong paddles down: Join the revolution against lazy employee experiences

With remote working at the forefront of most business models for 2022, providing your employees with everything they need to be productive, including a healthy work environment, is crucial. We’ve banged on plenty of times about the benefits of agile working, but if you really want to bolster your competitive edge, you must nail your […]

Sustainability: the battle for better

Getting ahead in sustainability will give your company the competitive edge it needs to thrive. Here’s how Sam Wood sees the future of business evolving in line with environmental demands.