Covid-19 Archives

Blog

July 21, 2021

Feel like you’re face-to-face with Microsoft Teams

Learn how Microsoft Teams can make your remote working feel more like the office with…

Matt Parker

Love0

Blog Contact Centre

June 30, 2021

Using AI and Automation to improve customer experience

AI & Automation – it’s not the Hollywood sci-fi film you thought it was.

Mark Jordan

Love1

Blog

June 22, 2021

Security awareness training: cybersecurity for humans

Human error is involved in more than 90% of breaches. And, in many cases, the…

Emily Portman

Love0

Blog Contact Centre

June 10, 2021

Travel reimagined: get your head in the cloud

How cloud technology can help the travel industry manage customer expectations and experiences on the…

Mark Jordan

Love1

Blog Contact Centre

May 11, 2021

Achieving record-breaking sales for Ocean Holidays

The journey out of lockdown is in full swing and summer is just around the…

Mark Jordan

Love7

Blog Contact Centre

April 14, 2021

Head to the cloud as you rethink and reinvent travel

The past year has had a negative impact on most working sectors, with the travel…

Mark Jordan

Love2

Blog Cyber

April 7, 2021

The best ways to protect your business from cyber threats in 2021

Cyber-attacks don’t just happen to large corporations. Any business can fall foul of cyber-crime, but…

Steve Hennessy

Love1

Blog

April 6, 2021

How to transition back to the office environment post COVID-19

When employees across the country were asked to leave the office and work remotely in…

Matt Parker

Love1

Blog

March 3, 2021

Ramblings from our 2nd longest serving employee: ‘Normal’, ‘EX’ and ‘Fish & Chips’

I’ve grown to hate the word ‘normal’. It’s everywhere and nothing’s ‘normal’. For many, remote…

Emily Portman

Love1

Blog

October 20, 2020

Business continuity: offering business as usual in unprecedented times

Last year was more turbulent than most, and has taught us that disruption is unavoidable.

Matt Parker

Love1