If there are any areas of communications technology that are more frustrating than Unified Communications (UC) then we have yet to find them.
A thousand different definitions, opinions and experts all claiming to know the secret of UC. And all of that confusion is slowing down the adoption of something simple and intuitive.
UC is about productivity through collaboration. It’s about people talking in real-time through instant messaging because they can see who’s available via presence. It’s about pulling the right people together regardless of their location in virtual meetings that use video, desktop sharing and content sharing to make meetings more effective. But it’s not a monolith that you just buy – it’s about many small changes that together are creating a genuine revolution in the way that people work. For most buyers UC is a journey – not a single purchase.
So if it feels like tomorrow’s priority, we get it. But if you want to enhance productivity, improve collaboration, reduce costs and drive customer satisfaction then you came to the right place.
The right Unified Communications solution can truly make your Business Brilliant
By increasing your productivity through complete collaboration
Reducing your travel expenditure through integrated chat, conferencing and video
Improving your customer’s satisfaction levels through better communication and knowledge
Improving employee loyalty by increasing flexibility and mobility for your people
With the added operational benefits of:
A single unified communication experience with no technology silos – without sacrificing choice
Requiring no capital expenditure, now or in the future
Easy ability to grow at your own pace
Reducing the headache from multiple vendors
Standardisation of the communication tools across your business
Improved productivity visibility through insight dashboard
Designed to ensure business continuity and DR
But it’s critical to have partner focussed on your long term success
At Babble it’s not about endless integrations. It’s about outcomes.
“Babble are a partner not a supplier to Wandle. They delivered detailed analysis on all of our options and are providing an infrastructure that integrates
with our CRM and provides us cradle-to-grave reporting”
We know that for most businesses the thought of moving towards a unified communications model is exciting and concerning. You need to decide between an endless list of vendors that all look the same. Decide what capabilities you provide to which users – and when? And how to migrate to a new solution without disrupting the business.
This is where we come in. We think this is a simple four-step journey. Know your destination, map the right stops on the way, choose the right tools for the job and then integrate them in clever ways. Crucially, you need to travel at the pace that suits you.
We continually review the market and the range of platforms and solutions available. So we always aim to offer choice. We get under the skin of your business and understand what UC means to you, and then we work with you to present you choices and build your roadmap.
We then bring those elements together through integration in ways you never even imagined – to deliver benefits you never thought possible. It’s how we help make you business brilliant.
Buying Unified Comms – what is it and what should you expect?