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URGENT SERVICE NOTICE - PHP Vulnerability
Last updated: 23/10/6 11:50
Babble is aware of the PHP vulnerabilities that could allow attackers to compromise vulnerable web servers and potentially gain access to connected systems and applications.
In line with vendor guidance, customers should check with their website or hosting provider to confirm whether PHP is in use and ensure all relevant security updates have been applied. Particular attention should be given to websites that connect to back-end databases, APIs, or business applications.
While Babble does not provide website application support services, we recognise the potential risk these vulnerabilities may present where websites integrate with wider business systems. Babble's Network Operations Centre (NOC) is actively reviewing available intelligence and engaging with customers where appropriate to assess potential exposure and provide support within the scope of our managed services.
Babble will continue to monitor the situation and provide updates as new information becomes available. Customers with concerns about systems managed by Babble should contact their usual support channel.
This statement is based on the information and vendor statements reviewed to date, we have not identified evidence indicating that the principal Babble service platforms reviewed have been impacted as a result of these vulnerabilities. However, this statement should not be interpreted as confirmation that every Babble system, supplier platform, customer environment, or third-party component is unaffected.
Our assessment represents a point-in-time position based on information currently available from software vendors, security researchers, and Babble's own review activities. As investigations continue and further technical analysis becomes available, vendor assessments and risk positions may change.
The next update is due 26/10/26.
Existing Babble customers
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Technical Support
| Phone | Option | Portal | |
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0800 440 2959 (or 020 3370 8505) |
Option 1 – Cyber or IT Option 2 – Telephony or Internet Option 3 – Contact Centre Option 4 – Mobile Phones |
Support Portal |
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|
0800 112 4728 |
Billing Portal |
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|
0808 189 4054 |
For international callers, call us (US Toll Free) on 0018554460892
Customer Experience
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|
0800 440 2959 |
Option 5 – Orders or Anything Else |
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