Skip to content
babble-team-banner-9

Get in Touch

Let's connect you with the right team

URGENT SERVICE NOTICE - PHP Vulnerability

Last updated: 23/10/6 11:50

Babble is aware of the PHP vulnerabilities that could allow attackers to compromise vulnerable web servers and potentially gain access to connected systems and applications.

In line with vendor guidance, customers should check with their website or hosting provider to confirm whether PHP is in use and ensure all relevant security updates have been applied. Particular attention should be given to websites that connect to back-end databases, APIs, or business applications.

While Babble does not provide website application support services, we recognise the potential risk these vulnerabilities may present where websites integrate with wider business systems. Babble's Network Operations Centre (NOC) is actively reviewing available intelligence and engaging with customers where appropriate to assess potential exposure and provide support within the scope of our managed services.

Babble will continue to monitor the situation and provide updates as new information becomes available. Customers with concerns about systems managed by Babble should contact their usual support channel.

This statement is based on the information and vendor statements reviewed to date, we have not identified evidence indicating that the principal Babble service platforms reviewed have been impacted as a result of these vulnerabilities. However, this statement should not be interpreted as confirmation that every Babble system, supplier platform, customer environment, or third-party component is unaffected.
Our assessment represents a point-in-time position based on information currently available from software vendors, security researchers, and Babble's own review activities. As investigations continue and further technical analysis becomes available, vendor assessments and risk positions may change.

The next update is due 26/10/26.

Need support right now?

Existing Babble customers

If you’re an existing Babble customer and need technical support, billing help, or assistance with a live service issue, please contact the relevant team directly for the fastest response.

Technical Support

Phone Option Email Portal

0800 440 2959

(or 020 3370 8505)

Option 1 – Cyber or IT

Option 2 – Telephony or Internet

Option 3 – Contact Centre

Option 4 – Mobile Phones

itsupport@babble.cloud

support@babble.cloud

contactsupport@babble.cloud

mobilesupport@babble.cloud

 Support Portal 

For international callers, call us (US Toll Free) on 0018554460892

Billing

Phone Email Portal

0800 112 4728

billing@babble.cloud

Billing Portal

For international callers, call us (US Toll Free) on 0018554460892

Credit Control

Phone Email

0808 189 4054

creditcontrol@babble.cloud

For international callers, call us (US Toll Free) on 0018554460892

Customer Experience

Phone Option Email

0800 440 2959

Option 5 – Orders or Anything Else

customerexperience@babble.cloud

For international callers, call us (US Toll Free) on 0018554460892

 

New business & general enquiries

Whether you’re exploring a new project, looking to improve how your business operates, or simply have a question, we're here to help.

Complete our quick form a member of the right team will be in touch.

Babble-Offices-4

Locations

Basildon (HQ)

Glenny House, Fenton Way, Southfields Business Park, Basildon, Essex, England, SS15 6TD

Burnley

Group First House, 12a Meadway, Shuttleworth Mead, Padiham, BB12 7NG 

Burton

Curzon House, Curzon Street, Burton-on-Trent, DE14 2DH

Chester

The Vault, 8 Boughton, Chester, CH3 5AG

Dumfries

38 George Street Dumfries, DG1 1EH

 

Reading

Thames Tower, Station Road, Reading, RG1 1LX

Salisbury

Suite 4A Technology House, High Post Business Park, High Post, Salisbury SP4 6AT

Wakefield

Calder Park, Appleton Court, Durkar, Wakefield, WF2 7AR

Winsford

Norfolk House, Wharton Green, Bostock Road, Winsford CW7 3BD