Five9 is a leading CCaaS Platform that empowers contact center agents to engage with customers across their channel of choice, gives your managers visibility into contact center performance, and brings overall agility to your business. Babble and Five9 bring together the power of people and technology to enable you to drive CX success and bring joy to CX.
Babble & Five9
At Babble, we’re proud to be a Five9 partner, and not just any partner – we’re a multi-award-winning leader in driving exceptional customer experiences through their innovative cloud contact center platform.
A Winning Combination: Five Years, Five Awards
Since becoming a Five9 partner in 2019, we’ve achieved an unmatched level of success. For five consecutive years, Babble has been recognised as a Five9 Partner across a multitude of awards and recognitions. This incredible track record speaks volumes about our commitment to delivering best-in-class contact center solutions powered by Five9’s technology.
The Babble & Five9 Touch
Unleashing the Power of Five9: Your Path to CX Excellence
Seamless Connections That Result in Lasting Impressions
Growing with You: Scalable Solutions for a Dynamic Future
Unlock the Power of Intelligent CX
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Connect with a Babble Five9 Specialist to discover a dependable and customised solution designed specifically for your business needs.
Five9 Intelligent CX Platform
The Five9 Intelligent CX Platform offers contact center organisations of all sizes the speed, scalability, and agility to deliver fluid experiences that empower agents and delight customers — all while providing the analytics and insights needed to drive meaningful business outcomes.
Leveraging the power of Five9 Intelligent CX Platform and more, we can help you with:
Data, Analytics & Reporting
Agent Experience Using AI & Automation
Customer Experience & Journey Orchestration
Five9 Credentials
Featured Solutions
Babble is your unrivalled partner in Contact Centre & User CX needs and solutions. We not only bring cutting-edge solutions to the table, but we also harness the power of Five9, a leading CCaaS platform, to empower your agents, elevate your managers, and revolutionise your business’s agility.
Scale with AI and Digital Workforces
Scaling with AI and digital workforces enhances your customer experience by automating tasks, providing insights, and improving the productivity and accuracy of agents. With tools such as Intelligent Virtual Agents or Agent Assist helping you, your workforce is sure to perform at its absolute best.
Empowered Agents
Empower your agents to deliver the best results anywhere. With improved flexibility, visibility, and control to deliver an excellent customer experience, you’ll not only improve workforce optimisation, performance, and quality management but ensure your agents are empowered to work from anywhere.
The Right Support and Training
We provide admins, agents, and supervisors with the training they need to build a solid foundation for success. Whether you prefer self-service, virtual classes, or live, instructor-led training, we have a solution for you. Combined with our ongoing support, you’ll always have an expert to help.
Visibility and Insights
Five9’s platform provides you with in-depth visibility into the performance of your entire contact centre. Armed with these insights, your management team can make informed decisions to improve efficiency, enhance agent performance, and ultimately, elevate customer satisfaction.
Harnessing Cutting-edge Technology
Five9’s CCaaS platform is the driving force behind our Contact Centre & CX solutions. By leveraging their advanced technology, your agents gain the tools they need to engage customers across various channels seamlessly. With the right tools, you’ll provide an exceptional customer experience always.
Driving Efficiency with AI and Automation
By automating tasks, personalising interactions, and analysing data, you’ll see improvements in all areas of your business. Five9’s AI and automation tools improve workflow automation, engagement workflow, and reporting and analytics to help you deliver better customer experiences.
Why Five9 & Babble?
Perfect Partnership, Trusted Success
Customer-First Culture
Expanded Customer Engagement
Trusted & Proven Platform
Here to Help
AI-Powered Experiences
CX That is Recognised For Brilliance
Five9 Intelligent CX Platform Named a Leader in the 2023 Gartner® Magic Quadrant™ for CCaaS
Five9 has been recognised by Gartner as a Leader in the August 2023 Magic Quadrant for Contact Center as a Service for its offering, the Five9 Intelligent CX Platform.
The evaluation was based on specific criteria that analysed the company’s overall completeness of vision and ability to execute.
View a complimentary copy of the Gartner Magic Quadrant report.
Unlock the Power of Intelligent CX
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Connect with a Babble Five9 Specialist to discover a dependable and customised solution designed specifically for your business needs.