Blog

Filter

The economy is uncertain, but it's time to invest in digital transformation (seriously!)
Blog

The economy is uncertain, but it’s time to invest in digital transformation (seriously!)

August 18, 2022
In April 2020, during the early stages of the pandemic, Microsoft’s CEO, Satya Nadella, famously…
Ransomware threats are increasing…time to act
BlogCyber

Ransomware threats are increasing…time to act 

August 11, 2022
Ransomware threats have been on the rise since last year, with the National Cyber Strategy…
Cloud migration doesn't have to be a chore: ways to make the transition to cloud easier
Blog

Cloud migration doesn’t have to be a chore: ways to make the transition to cloud easier

August 9, 2022
Cloud migration is the process of moving data, applications or other business elements to a…
Mid-term cybersecurity report: what we’ve seen so far
BlogCyber

Mid-term cybersecurity report: what we’ve seen so far

August 5, 2022
It’s that time of year again. In offices across the country, half the desks are…
Why the contact centre needs to continue its evolution
BlogContact Centre

Why the contact centre needs to continue its evolution

July 22, 2022
The rise of remote working and increased use of automated technologies, like AI chatbots, has…
Getting closer to customers with WhatsApp’s new customer service tool
BlogCommunication

“I’ve got a teeeeext!” Getting closer to customers with WhatsApp’s new customer service tool

July 14, 2022
Text will soon be the norm for customer service. Meta recently announced the launch of…
The 70s want their tech back: let’s bring healthcare into the 21st century
BlogContact Centre

The 70s want their tech back: let’s bring healthcare into the 21st century

June 30, 2022
The UK’s healthcare sector is huge. The NHS is the largest employer in Europe with…
Technobabble has had its day – time to cut it out
Blog

Technobabble has had its day – time to cut it out

June 10, 2022
It’s time for technology to cut the jargon. We work in a sector which full…
Stack the technology odds in your favour
Blog

Stack the technology odds in your favour

June 1, 2022
In today’s technology-driven world, being competitive means having a tech stack that will allow you…