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Babble is recognised for enabling and delivering success in helping organisations reimagine their customer experiences in 2023.  

Babble has been named High Performance Partner of the Year by Five9, the provider of the Intelligent CX Platform. The Five9 2023 Global Partner Awards recognise the achievements of the Five9 global ecosystem of channel partners, Systems Integrators, strategic alliance partners, and Independent Software Vendors (ISVs).  

Babble partners with Five9 to deliver Contact Centre as a Service (CCaaS) which can help businesses unlock their challenges, empower their workforce, deliver exceptional customer service and improve overall business agility. Five9’s technology is at the very cutting edge of innovation in the market, which fits perfectly with Babble’s own mission of providing industry-leading cloud solutions to support business growth.  

Mark Jordan, Managing Director of Babble CCaaS, said, “When Babble and Five9 joined forces in 2018, we couldn’t possibly have imagined what we’d go on to achieve. The 2023 Global Partner Awards are particularly significant for us this year as we celebrate our fifth partner award win in five years. Winning the High Performance Partner of the Year Award acknowledges our growing customer base and the hard work that Babble and Five9 have done to contribute to that over the last 12 months. We can’t wait to see what 2024 has in store and the successes that we will no doubt share.” 

Jake Butterbaugh, Five9 Senior Vice President, Global Partners, said, “Our partners consistently provide a high level of value to Five9 and our joint customers. The continued growth we have experienced over the last several years would not have been possible without the global reach and stellar performance of our partners. These partner award winners represent the best of the best. We are so happy to recognise them and are humbled and inspired by their commitment to Five9 and to delivering outstanding CX. Congratulations, Babble, on your well-deserved recognition.”  

Five9 is on a mission to Bring Joy to CX™. The Five9 Global Partner program and its 1,400+ members deliver excellence, integrity, and solutions that enable our joint customers to deliver exceptional customer experiences. The Five9 Intelligent CX Platform is a leading AI-powered CCaaS solution that elevates contact centre performance by empowering managers with actionable insights and intelligence, personalise customer experiences with self-service and their choice of channel to communicate, elevating businesses to deliver results ensuring the delivery of joyful agent and customer experiences.  

To learn more about Babble’s Contact offering and partnership with Five9, click here

Taariq Hayat

Website & Digital Marketing Manager at Babble