June 10, 2021
Travel reimagined: get your head in the cloud
How cloud technology can help the travel industry manage customer expectations and experiences on the…
May 11, 2021
Achieving record-breaking sales for Ocean Holidays
The journey out of lockdown is in full swing and summer is just around the…
May 5, 2021
The importance of workforce optimisation
Don’t make business decisions by just flipping a coin: use data instead.
April 14, 2021
Head to the cloud as you rethink and reinvent travel
The past year has had a negative impact on most working sectors, with the travel…
March 30, 2020
The move to CCaaS is inevitable. So what are the benefits?
The cloud conversation is not a new one; you’ve been told everything is moving to…
December 20, 2019
Service is emotional. Technology is not.
In our constant drive towards innovation, we sometimes forget what business is really about: providing an exceptional customer experience and…
December 20, 2019
Without trust there are no transactions.
Creating positive, enjoyable and personal journeys for your customers will make you money. Fantastic customer experiences…
November 14, 2019
Empowering your agents with seamless technology – The sky’s the limit.
We believe that employee wellbeing matters just as much, if not more, than customer experience,…
