Easy Bathrooms has a national footprint of over 130 showroom and trade counter stores. The company was founded in Leeds in 2012, they have rapidly expanded over the last 2 years, employing more than 800 people. More recently they moved to a new purpose- built head office in Calder Park, Wakefield.
With the analogue line switch-off announced a few years ago, Easy Bathrooms were looking to replace existing copper telephone lines and broadband at their stores, with faster, cloud-based technology. And, to keep up with their expansion plans, they needed a flexible hosted telephone system that could easily be deployed when opening new stores.
The aim was to switch over from existing analogue telephone lines & broadband to a cloud-based telephony system. This would allow enhanced system flexibility, improved call management and features, as well as enhanced reporting for the business.