A personalised experience is fast becoming the new expected normal.

Even before travellers set foot in an airport, their smart phones send alerts about traffic conditions, expected flight delays, weather conditions, the exchange rate, and they can get navigational assistance to their hotel. All of this is achieved by the digital assistant on their smartphones – a device that is so intimately involved in their […]

Adopting a successful digital transformation strategy.

The term is used a lot in the business media, but what does it mean? Broadly, it’s defined as the application of digital technology in all aspects of society. When it comes to business, digital transformation can be and arguably should be implemented across every function, and if your business isn’t putting a transformation strategy […]