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Jokes aside, no business wants to experience a data breach. But unfortunately, they can happen to anyone. So, getting your Managed Detection and Response (known in the trade as MDR) sorted ahead of time is a must.

For those reading this term for the first time, MDR is an outsourced service which provides organisations with a threat hunting solution that responds to threats once they’re discovered. By partnering with an MDR provider, you get access to a group of security researchers and engineers who monitor your networks, analyse incidents and shut threats down even as they’re happening.

Hybrid working and cloud-services might be helping you get ahead on your growth journey, but they’re also creating more openings for cybercriminals to target. With hackers becoming increasingly sophisticated and security professionals harder than ever to recruit and retain, we know it’s become challenging to protect your business from attacks and disruption.

One way to build a more responsive security operation is to have an MDR service in place; ideally, one that is connected 24 hours of the day, so your business is always covered if a data breach does happen.

In this piece, we’ll be looking at how an MDR partner would help you secure your operations as you grow, as well as the factors you should consider when choosing one.

Full threat visibility, all the time

One of the major advantages is the complete picture you get of the threats across your organisation as specialist MDR platforms use multi-signal intelligence to analyse potential threats and contain them.

You’ll also have the MDR’s specialist cyber threat detectors on hand to rapidly investigate, contain and close down threats when an automated response isn’t possible – taking the pressure off your existing staff.

Crucially, an MDR threat investigation won’t just grab the smoking gun. A lack of a deep investigative process can drive inefficiency, but a good MDR partner will carry out a thorough investigation following the containment of an incident, triggering an in-depth remedy process. The worst thing you can do is take alerts at face value and miss out on taking action which will prevent the same thing from happening again.

“Whether your organisation is a brick-and-mortar or ecommerce operation, threat actors are inevitably going to capitalise on vulnerable systems and human nature to achieve their objectives. Targets span an array of assets, including infrastructure, applications, managed and unmanaged endpoints, mobile devices, and cloud services, all of which can be attacked. Increasingly, our customers are leaning on managed detection and response services to help put their business ahead of disruption.”

Ash Hussain, Sales Director, Babble (formerly activereach).

A new member of your cyber team with global experience

Your cyber team might have incredible experience to draw on, but an MDR partner will have a platform which is driven by unique intelligence from across a global customer community.

You’ll also have world class experts on hand to hunt down the most advanced undetected threats. This includes, original research on the latest threats and constantly building new detection models to make sure you stay ahead of attackers.

The number of open cyber security jobs is only increasing year on year. If you’re struggling to recruit and retain fully qualified staff, an MDR partner could be the answer.

Seriously rapid response, done your way

A sophisticated MDR platform will see even the most advanced threats disrupted, isolated and contained in as little as 15 minutes, keeping your operations running and your reputation untouched.

What’s more, a good MDR partner will integrate with your security operations and evolve with you, keeping up an open conversation with your security team.

Another thing you’ll need to address is giving your MDR partner the ability to take immediate action when it detects a serious threat after hours. For example, the power to immediately quarantine an infected machine or ban a harmful process from executing.

If your network suffers a serious disruption which means you can’t use your normal channels, make sure you have an agreed upon method of communication and an escalation path for you to coordinate in the aftermath of breach.


If you think your organisation would benefit from external support, make sure the partner’s ready to stand with you every minute of every day. As well as keeping pushing boundaries so you’re always ahead of threats.

Want to know more? Download our MDR data sheet for more detail on how Babble could secure your organisation.