It’s been a torrid time for travel. Forcibly shut down for much of the past two years, the industry desperately needs to recover its Covid-inflicted losses. But its woes continue, and are all over the headlines. What all this means is that across the travel sector, contact centres are being inundated with calls – from […]
How cloud technology can help the travel industry manage customer expectations and experiences on the road ahead.
The journey out of lockdown is in full swing and summer is just around the corner; now is the time to get your travel business ready for the impending bookings boom.
The past year has had a negative impact on most working sectors, with the travel industry being one of the hardest hit. Not only was the sector put on pause during peak season, but the future of the industry still remains uncertain. However, as hopes for a vaccine come to fruition and the world starts […]