Blog Archives

Blog Cyber

August 11, 2022

Ransomware threats are increasing…time to act

Ransomware threats have been on the rise since last year, with the National Cyber Strategy…

Peter Raynsford

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Blog

August 9, 2022

Cloud migration doesn’t have to be a chore: ways to make the transition to cloud easier

Cloud migration is the process of moving data, applications or other business elements to a…

Sam Wood

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Blog Cyber

August 5, 2022

Mid-term cybersecurity report: what we’ve seen so far

It’s that time of year again. In offices across the country, half the desks are…

Peter Raynsford

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Blog Contact Centre

July 22, 2022

Why the contact centre needs to continue its evolution

The rise of remote working and increased use of automated technologies, like AI chatbots, has…

Mark Jordan

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Blog Communication

July 14, 2022

“I’ve got a teeeeext!” Getting closer to customers with WhatsApp’s new customer service tool

Text will soon be the norm for customer service. Meta recently announced the launch of…

Charles Aylwin

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Blog Contact Centre

June 30, 2022

The 70s want their tech back: let’s bring healthcare into the 21st century

The UK’s healthcare sector is huge. The NHS is the largest employer in Europe with…

Mark Jordan

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Blog

June 10, 2022

Technobabble has had its day – time to cut it out

It’s time for technology to cut the jargon. We work in a sector which full…

Matt Parker

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Blog

June 1, 2022

Stack the technology odds in your favour

In today’s technology-driven world, being competitive means having a tech stack that will allow you…

Pascoal De Oliveira

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Blog Contact Centre

May 24, 2022

And breathe… how tech can support under-pressure travel staff

It’s been a torrid time for travel. Forcibly shut down for much of the past…

Mark Jordan

Love5

Blog

May 5, 2022

Hanging on to outdated tech is a false economy

Where to spend spare cash - it’s an age-old question for business owners and senior…

samw

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